Aged Care Quality Coordinator

• Make a real difference to people's lives
• Inclusive, supportive, and collaborative team environment
• Hybrid working arrangements
• Full not-for-profit salary packaging

We are seeking an Aged care Quality Coordinator to support the Aged care team deliver high-quality care and compliance. This role is responsible for managing client feedback processes, driving quality improvement initiatives, conducting audits, and supporting adherence to policies, procedures, and regulatory standards.

The role reports to the Head of Quality and Governance and actively promotes continuous improvement and client engagement while providing essential support to the General Manager of Aged Care and Aged care team. 

This role is a 2 year fixed term role which can be done on a full time or 0.8 FTE part time basis. 

 

About you

We want to hear from you if you have:

• Knowledge of Aged Care Quality Standards and continuous improvement frameworks.
• Experience with quality management systems and data analysis tools and reports
• Experience in client engagement strategies including facilitating and running group sessions with consumers to gather feedback and promote engagement and communication best practices.
• Proficiency in Microsoft office and quality reporting software
• Excellent attention to detail and organisational skills
• Strong interpersonal skills, including verbal and written communication

Spectrum is a Child Safe employer. Employment is subject to a current employment Working with Children Check, National Police Check (and international police check if resided overseas for 12 months or longer in the past 10 years) and proof of the right to work in Australia. 

About Spectrum

Spectrum Migrant Resource Centre Ltd (Spectrum) is a not-for-profit organisation, delivering culturally appropriate and responsive services to people with migrant and refugee backgrounds predominantly living in the Northwest Metropolitan region of Melbourne. Our service areas include migration and settlement, family relationship and parenting, social and economic inclusion, aged care, disability, and family carers.

Working at Spectrum

At Spectrum, each member of our team is valued and supported. We offer generous conditions and hybrid working arrangements to support employees to balance their personal and work life.

Spectrum is committed to a diverse and inclusive workplace. Everyone is welcome at Spectrum, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation, and physical ability. 

Find out more about us on our website www.spectrumvic.org.au

How to Apply

If you are excited about the opportunity to contribute to our mission and believe you have what it takes to succeed in this role, please apply by submitting your resume and a cover letter addressing the key selection criteria. 

We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity and inclusion.  We welcome all applicants, including people with refugee or migrant lived experience, people who identify as LGBTQIA and/or have a disability.  Please reach out if you require any support in this process.

For further information or for a confidential discussion about this position please contact Daniel Calleja at daniel.calleja@spectrumvic.org.au

We are keen to fill this position so don't delay in applying - applications will be progressed as we receive them.