Chief Operating Officer

Executive Leadership Team | Full Time | Melbourne

Spectrum is entering an exciting period of growth, innovation and transformation.

As a trusted and respected community organisation, we work alongside migrant and refugee communities to support people to settle well, stay connected, age with dignity and shape their own futures. Our vision is an inclusive Australia where cultural diversity and community connection enhance the lives of all.

To support the delivery of our ambitious strategic plan, we are seeking an exceptional Chief Operating Officer (COO) to join our Executive Leadership Team.

Reporting directly to the CEO, the COO is Spectrum's senior operational leader and acts as the organisation's second-in-command. This critical executive role leads all service operations across Spectrum, ensuring services are safe, effective, culturally responsive, evidence-informed and financially sustainable.

This is a rare opportunity for an experienced executive to influence organisational strategy while leading operational excellence across a diverse portfolio of settlement, family, aged care and community services.

About the Role

The Chief Operating Officer will:

• Lead operational performance across Spectrum's service portfolio.
• Drive service quality, client safety, safeguarding and continuous improvement.
• Provide executive oversight of governance, compliance, accreditation and risk management.
• Lead organisational transformation, service integration and operational excellence initiatives.
• Build workforce capability and strengthen a high-performing, values-driven culture.
• Partner with the CEO and Executive Leadership Team to implement strategic priorities and organisational change.
• Ensure operational readiness and sustainability for future growth opportunities.

About You

We are seeking an accomplished executive leader with a clinical, nursing, allied health or professional practice background, combined with significant leadership experience in complex human services environments.

You will bring:

• Executive leadership experience within aged care, health, community services, settlement or related human services sectors.
• A commitment to culturally responsive and person-centred practice that improves outcomes for migrant and refugee communities.
• Strong expertise in quality systems, safeguarding, governance, compliance and risk management.
• Experience leading large and complex service delivery portfolios.
• Demonstrated success driving organisational performance, transformation and service improvement.
• Strong financial and commercial acumen, including budgeting, forecasting and service sustainability.
• Experience operating within regulated and government-funded environments.
• Exceptional leadership capability, with a track record of building high-performing teams and organisational culture.

Why Join Spectrum?

This is an opportunity to help shape the future of one of Victoria's leading multicultural organisations.

You will have the opportunity to:

• Lead a significant and diverse service portfolio that delivers meaningful community impact.
• Work alongside a committed Executive Leadership Team and Board.
• Drive service excellence, innovation and organisational performance.
• Influence strategic direction and organisational sustainability.
• Contribute to better outcomes for migrant and refugee communities across Melbourne.

Spectrum offers:

• Flexible and hybrid working arrangements.
• Full salary packaging benefits.
• A supportive and inclusive workplace culture.
• The opportunity to make a genuine difference in people's lives and communities.

Applications

Spectrum is committed to building a diverse and inclusive workforce that reflects the communities we serve. We strongly encourage applications from people with diverse backgrounds and lived experiences, including people from migrant and refugee communities, First Nations peoples, people with disability, and LGBTQIA+ communities. Please reach out if you require any support in this process.

To apply, please submit:

• A current resume; and
• A cover letter outlining your suitability for the role.

For a confidential discussion about this opportunity, please contact Rebecca Power, Chief Executive Officer at rebecca.power@spectrumvic.org.au.

Applications will be reviewed as received and the position may be filled before the closing date so please apply as soon as possible.

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