Expression of Interest: Aged Care Quality Consumer Advisory Body

Help Shape the Future of Aged Care – Join Our Advisory Panel!

What is the Aged Care Quality Consumer Advisory Body?

The Quality Consumer Advisory Body supports and guides Spectrum’s governing body. This panel aids in problem-solving and recommends improvements to enhance the quality of aged care services.

What does the Quality Consumer Advisory Body do?

The panel collects insights and feedback from aged care service staff, clients, and carers to enhance services. Members prepare a written report for the governing body every six months.

Panel members will evaluate feedback, identify trends, and participate in strategic discussions. This role requires problem-solving and forward-thinking to help shape policies, improve service delivery, and enhance the overall experience for aged care consumers. 

The panel may request and review relevant information, which may include:

• Feedback from consumers and their representatives
• Continuous improvement plans
• Compliance notices or regulatory actions taken by the Aged Care Quality and Safety Commission (ACQSC)
• Working collaboratively with care staff, key personnel, and other service users or their carers.

Who should apply?

We invite applications from current recipients of Home Care Packages (HCP), as well as carers or family members passionate about enhancing aged care services. We encourage applicants from diverse backgrounds to apply in order to represent a wide range of client experiences.

Successful applicants should possess the following qualifications:

• The ability to think critically and analyse challenges within the aged care sector.
• A willingness to contribute ideas and propose solutions for service improvement.
• An interest in shaping policies and strategies that benefit aged care clients.

Time Commitment and gift card for your time

The role involves approximately 6-8 hours of work spread over three sessions, gift cards will be delivered after reaching specific milestones:

• Milestone 1: Completing training and induction (Session 1) – $100 gift card
• Milestone 2: Participation in discussions on aged care challenges and providing feedback to inform strategic planning (Session 2) – $100 gift card
• Milestone 3: Providing further insights and feedback to refine and shape strategic planning initiatives for aged care improvements (Session 3) – $100 gift card

(Catering will also be provided)

Note: You must be available for the first meeting (date & time to be confirmed). Support, including transport assistance, can be provided if required.

Click Apply Now to apply!

For any questions, contact Mark Abernethy MarkA@spectrumvic.org.au